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Home Care Assistance

Home Care Packages in Melbourne

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Looking for steady and thoughtful support as you age at home?

With a Home Care Package, older Australians can access ongoing services designed to meet everyday needs, from cleaning and cooking to personal care and nursing. At Home Care Assistance South East Melbourne, we help you make the most of your package with care that keeps you in control and connected to the life you love. Whether you’re planning for a parent, partner, or yourself, our team provides a respectful, practical, and personalised homecare services that fit seamlessly into your lifestyle.

Funded by the Government, home care packages provide subsidies for individuals over 65 who require in-home care. If you need a Home Care Package or already have one, Home Care Assistance South East Melbourne is here to help you make the most of it.

What is a Home Care Package?

Home Care Packages are government-funded programs designed to support older Australians who wish to remain living independently in their own homes for as long as possible. There are four levels of packages available, each offering a different amount of funding based on your care needs:

  • Level 1: Basic care needs – ideal for those needing a little help with daily tasks.
  • Level 2: Low-level care – for support with a few more regular activities.
  • Level 3: Intermediate care – offering more support, often including mobility or health-related assistance.
  • Level 4: High-level care – for individuals with more complex or ongoing care needs.

The goal of in-home care is to fit into your routine, not to disrupt it. With the right support, you or your loved one can continue enjoying familiar surroundings, community connections, and daily routines.

I NEED a Home Care Package

Home Care Assistance South East Melbourne can guide you through applying for and efficiently utilising home care packages. Our goal is to ensure your in-home health and well-being needs are met, enabling you to live safely and independently in your home.

There are four different levels of home care packages offered by the Government. These range from basic care support to high-level care needs. Whatever your support requirements, Home Care Assistance South East Melbourne has the experience to deliver optimal services tailored to you or your loved one.

I HAVE a Home Care Package

If you already have a Home Care Package subsidy, you can decide how best to use it to meet your care needs. At Home Care Assistance South East Melbourne, we understand that everyone’s care requirements are unique. That’s why we create personalised care plans tailored to your individual needs.

We ensure that your home care package subsidy is used efficiently and effectively to support your health, home, and well-being, helping you live safely and independently at home.

How We Help You Use Your Package Wisely?

At Home Care Assistance SE Melbourne, we don’t just manage your package, we help you live better through it. Our friendly team works closely with individuals and families to design care that’s not only within budget but truly meaningful. That means:

  • Transparent budgeting with no hidden fees
  • Flexible plans that can change as your needs evolve
  • Regular check-ins to make sure your care still feels right

With our approach to homecare, you stay informed and involved every step of the way.

Services That Can Be Funded Through Home Care Packages

Your Home Care Package can cover a wide range of services, tailored to your lifestyle, health, and preferences. Common supports include:

No two people are the same, and neither are their care needs. Your package is built around you.

aged care services

Who Can Access a Home Care Package?

If you’re an older Australian finding it harder to manage daily tasks at home, you may be eligible for a Home Care Package. Access is granted following an assessment through My Aged Care, the government’s aged care portal.

While the process may seem overwhelming, you’re not alone. Our team at HCA South East Melbourne is here to help you navigate it with ease, from organising your assessment to understanding your options for in-home care.

Home Care Package Management Made Simple

As trusted home care package providers in Melbourne, we take care of the administrative load so you can focus on what matters most. Our experienced coordinators assist with:

  • Navigating My Aged Care assessments
  • Choosing the right services for your budget and needs
  • Updating your care plan as situations change
  • Switching providers if needed
  • Handling ongoing reporting and compliance

We speak your language and keep the process simple and human, never clinical or confusing.

Support at Home, Right Where You Are

We’re proud to offer homecare across Melbourne’s south-east, supporting clients in:

We know every neighbourhood has its own personality,  and every household has its own rhythm. That’s why we match you with local carers who understand the community and provide genuine, consistent care.

Funding vs Private Care: What if You’re Still Waiting for a Package?

It’s true, the wait time for a government-funded package can sometimes be long. If you’re still waiting but need support now, HCA South East Melbourne offers flexible aged care services privately while you transition to your approved package.

Whether it’s short-term help or a longer arrangement, we’re here to provide trusted care without delay.

Aged Care Services at Home

How Home Care Assistance South East Melbourne Makes the Difference?

At Home Care Assistance SE Melbourne, our mission goes beyond care tasks — it’s about nurturing independence, dignity, and peace of mind. Our local team builds personalised care plans around your lifestyle, not the other way around. What sets us apart?

  • Respect and empathy at every touchpoint
  • Skilled carers who form lasting connections
  • Consistent communication with families
  • Flexibility to adapt as your life changes

From one-off check-ins to daily visits, we’re here to provide real, meaningful support at home.

Let’s Talk About Your Home Care Needs

If you’d like help understanding how to access or manage a Home Care Package, or you’re unsure where to start, contact us at Home Care Assistance South East Melbourne. Our team is here to listen, support, and guide you or your loved one through it. No question is too small, let’s talk about what care could look like for you.

Let us help you

Home Care Assistance SE Melbourne can help. Call Our Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Contact Our Local Team

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We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader