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Home Care Assistance

About Our Staff

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Smrity Bagga

Director & Owner

Smrity is a registered Occupational Therapist and for more than 20 years, she has worked across various positions within Community Health, Sub-Acute Care and Rehabilitation. She has a Master’s in Health Administration and for the past 10 years, has lead a team of highly skilled Allied Health Professionals who have provided care and planned successful discharge for patients requiring assistance following an acute medical illness, trauma or general age related decline.

Smrity is passionate about promoting independence and supporting people within their own environment. In 2016 Smrity developed and successfully rolled out Home Rehab for a major private Rehabilitation facility. This program helps patients to be discharged home directly from acute hospital care following hip or knee surgery and is supported by Allied Health teams within their own environment.

With the same passion and energy, she embarked on bringing Home Care Assistance to South East Melbourne, aiming to “change the way our community ages” because living at home is the best way to Live!

Justine

Clinical Care Manager

As a Clinical Care Manager, Justine will work with you to discuss your home care needs, develop your care plan and facilitate all your services and requirements in order to achieve your health and wellbeing goals. Justine is also a Registered Nurse and is a support to the team and their clients to oversee clinical care needs.

Sally

Clinical Care Manager

With a strong background in healthcare and a passion for providing exceptional person-centred care, Sally works in conjunction with the clinical team to deliver outstanding clinical assessments and care coordination to clients. She collaborates on clinical care outcomes, ensuring that clients receive the best possible care tailored to their specific needs.

Sally is also a Registered Nurse and plays a vital role in supporting the team and overseeing the clinical care requirements of both our team members and clients alike.

Sue

Employee Care Manager

Coming from an extensive human resources background, Sue is primarily responsible for screening and recruiting support workers in line with the organisation’s values and ethics. Sue also provides ongoing support and feedback to our support workers to ensure they have the most updated skills and knowledge to perform their jobs to the highest standards. She also ensures we operate within government regulations to ensure quality compliance. This important process offers peace of mind and confidence to our clients and their families.

Khushi

Care Manager

Khushi is a Registered Nurse and passionate about enhancing and making a positive difference to our client’s quality of life. Currently she is on leave enjoying family time.

Meghan

Care Manager

Meghan has qualifications in aged care and a background in administration in the home care sector. She loves all things creative including recreation and leisure. In her role as a Care Manager, Meghan brings a positive and holistic approach to the care of her clients to live happier and healthier lives at home. She works closely with them to identify, motivate, and achieve their care goals.

Jane

Care Manager

Jane is a caring and experienced nurse who has worked in surgery and intensive care, gaining a lot of knowledge. Now, as a Care Manager, she helps seniors and their families who want to stay comfortably at home by adjusting services to each person’s unique needs, focusing on their well-being.

Jane’s healthcare background gives her have a good understanding of client needs, including ways to enhance their independence. She advocates for her clients, ensuring they have the support they need and the best care plans by understanding what matters to them and their families.

Jess

Care Manager

Jessica has a passion for learning and understanding the life stories of individuals, from where they have come from to where they are presently. Her goal is to create relationships with each client and encourage them through the changes at hand. 

Out of work, Jessica appreciates great food and spending time with her loved ones. She enjoys exploring new towns, hiking and being involved in her local church.

Navpreet

Care Coordinator

Navpreet has the important job of coordinating the placement of Support Workers based on their skills and availability. She works closely with the Care Managers to ensure Support Workers are matched to the client’s overall needs. Navpreet has a Master of Business Management and has experience in providing customer service in various roles, including Human Resources, hospitality, and retail. To this role, Navpreet brings her extensive understanding and appreciation of people from diverse cultures and backgrounds, along with her strategic ability to find solutions to ensure shifts are covered.

Louis

Administrative Officer

Louis is a skilled accountant and is responsible for ensuring the timely and accurate processing of payments and invoices. He is a versatile and efficient coordinator who also works with client rosters, matching support workers and consumers based on their needs and preferences.
Our Approach
We Help Seniors Live Well Where They Prefer: At Home
At Home Care Assistance, we provide customized care to older adults so they can live happier, healthier lives at home. We champion the needs of seniors with a positive, empowering approach to aging that celebrates independence, dignity, and quality of life. Our caregivers receive exceptional training, support, and resources to deliver an unmatched care experience.

Let us help you

Home Care Assistance SE Melbourne can help. Call Our Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

Contact Our Local Team

DEDICATED TO AGEING WELL
We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more
I really like working at Homecare Assistance the Office Team are very helpful and they give me plenty of work.
Megan is very good care manager.
High quality, unique approach with a customised care plan to promote independence and client satisfaction.
Recently I had a situation where due to a family crisis, I needed respite assistance for a couple of days. Home Care Assistance provided a quick response to my query and were able to get a... person for me in time for me to go to my brother's funeral in another state. The person who stayed and looked after my father was very caring, compassionate and reliable. I was extremely happy with the service provided.read more
Highly recommend.
I really appreciate working for a smaller organization as communication with the team in the office is very important as a support worker in the community.It’s really been great to be a part of this... company who are a caring team which the clients benefit from as well as the front line workers.read more
I am very satisfied with the carers who take care of my wife. They are not only experienced but very compassionate and understanding of my wife’s needs. They are always positive and easy to deal... with. I would have no problems recommending the company to other potential clients.read more
A positive experience of co-ordinated care and provision of support services to meet my high care level of needs.
Great place to work, very supportive and understanding.
The staff is amazing, they will try there best to meet all of your needs !

Industry Leader

We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader