Home Care Assistance

About Our Staff

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Smrity Bagga

Director & Owner

Smrity is a registered Occupational Therapist and for more than 20 years, she has worked across various positions within Community Health, Sub-Acute Care and Rehabilitation. She has a Master’s in Health Administration and for the past 10 years, has lead a team of highly skilled Allied Health Professionals who have provided care and planned successful discharge for patients requiring assistance following an acute medical illness, trauma or general age related decline.

Smrity is passionate about promoting independence and supporting people within their own environment. In 2016 Smrity developed and successfully rolled out Home Rehab for a major private Rehabilitation facility. This program helps patients to be discharged home directly from acute hospital care following hip or knee surgery and is supported by Allied Health teams within their own environment.

With the same passion and energy, she embarked on bringing Home Care Assistance to South East Melbourne, aiming to “change the way our community ages” because living at home is the best way to Live!


Clinical Care Manager

As a Clinical Care Manager, Justine will work with you to discuss your home care needs, develop your care plan and facilitate all your services and requirements in order to achieve your health and wellbeing goals. Justine is also a Registered Nurse and is a support to the team and their clients to oversee clinical care needs.


Employee Care Manager

Coming from an extensive human resources background, Sue is primarily responsible for screening and recruiting support workers in line with the organisation’s values and ethics. Sue also provides ongoing support and feedback to our support workers to ensure they have the most updated skills and knowledge to perform their jobs to the highest standards. She also ensures we operate within government regulations to ensure quality compliance. This important process offers peace of mind and confidence to our clients and their families.


Care Manager

As an experienced enrolled nurse, Khushi has worked in nursing homes and hospitals. She is passionate about enhancing and make a positive difference to our client’s quality of life.

In her role as Care Manager, Khushi works alongside our clients and their families to support them to achieve their goals in continuing to live at home. She is committed to ensuring the best services are in place to meet the client’s individual needs.


Care Manager

Nikki has worked with a diverse range of clients and their families over her career and combines her Aged Care and Disability expertise through the implementation of her Clients care needs. Nikki works consultatively across the organisation to maximise the individual care of her clients and is passionate about improving the lives of Seniors and those living with Disability.

Nikki is responsible for evaluating your needs, developing a care plan that reflects your choices and co-ordinating all of your services to best optimise your wellbeing and health goals. 


Care Coordinator

Meghan has worked in the travel industry and has a passion for all things creative. She has recently completed her Certificate 4 in Aging Support and Leisure and is one of our Care Coordinator. Meghan coordinates supports and services for our clients based on their needs and preferences. Meghan works closely with Care Mangers ensuring that Support workers are matched to clients’ needs and personality.


Care Coordinator

Coming from a diverse and extensive customer service background, with experience in the Community and Home Care sector, Sandra has a passion for ensuring our clients are provided with quality care.

In her position as Care Coordinator, Sandra has a key role in coordinating services and support based on the client’s needs and preferences. She also works closely with Care Managers to ensure support workers are personally matched.

Our Approach
We Help Seniors Live Well Where They Prefer: At Home
At Home Care Assistance, we provide customized care to older adults so they can live happier, healthier lives at home. We champion the needs of seniors with a positive, empowering approach to aging that celebrates independence, dignity, and quality of life. Our caregivers receive exceptional training, support, and resources to deliver an unmatched care experience.

Let us help you

Home Care Assistance SE Melbourne can help. Call Our Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

Contact Our Local Team

Highly recommend Home Care Assistance South East Melbourne
Highly recommend.
We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more
High quality, unique approach with a customised care plan to promote independence and client satisfaction.
Both my Grandpa & Granny have been receiving support from Home Care Assistance for last 3 years. During the COVID times it was a big help for them & all of us when we couldn't visit.Highly recommend... itread more

Industry Leader

We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader