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Home Care Assistance

I Have a Home Care Package

Now that you have your Home Care Package subsidy, you have choice and flexibility in the way it is used to provide appropriate care and support. Because each individual has different needs and wants, the way in which a Home Care Package subsidy is spent will vary greatly from person to person.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Using your home care package

At Home Care Assistance we are on hand to help guide you through the process of allocating your Home Care Package subsidy to ensure your health, home and wellbeing needs are met, enabling you to live safely and independently at home.

There really is no ‘right’ way to allocate your subsidy, and it’s essential that your care program is custom-made to help you achieve your goals.

You can use your package to access services such as

  • Cleaning, laundry, and meal preparation
  • Garden and home maintenance
  • Transport to appointments or shopping
  • Showering and dressing
  • Access to allied health services such as physiotherapy, massage and podiatry
  • Referrals to other services in the community like exercise groups, hydrotherapy and day programs

Choosing a home care provider

Some things to consider when choosing a Home Care Provider are:

  • Are they a government approved provider of Home Care packages?
  • Are carers employed by the company directly?
  • What training do home care staff receive?
  • What are the package management/administration fees?
  • Do they charge an exit fee?

  • Can you contact someone 24 hours 7 days a week if there is a problem or concern with care?

If you would like to speak to a member of our friendly team for some expert advice or to organise an obligation free in-home consultation, please find your local team here.

Management/Administration fees

Part of your subsidy will go towards a management fee. Home Care Assistance charges a low package & care management fee which means you use the majority of your subsidy for direct care needs. Click here to see our current pricing. To learn more, contact your local team by clicking here.

Is there a time limit?

In receiving your Home Care Package, you have been allocated a referral code. You have 56 days to choose a Home Care Provider using that referral code.

Speak to the highly experienced team at Home Care Assistance today to support you through this process.

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Home Care Assistance SE Melbourne can help. Call Our Team today for your complimentary in-home assessment.

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Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

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DEDICATED TO AGEING WELL
Recently I had a situation where due to a family crisis, I needed respite assistance for a couple of days. Home Care Assistance provided a quick response to my query and were able to get a... person for me in time for me to go to my brother's funeral in another state. The person who stayed and looked after my father was very caring, compassionate and reliable. I was extremely happy with the service provided.read more
I am very satisfied with the carers who take care of my wife. They are not only experienced but very compassionate and understanding of my wife’s needs. They are always positive and easy to deal... with. I would have no problems recommending the company to other potential clients.read more
Great place to work, very supportive and understanding.
A positive experience of co-ordinated care and provision of support services to meet my high care level of needs.
Highly recommend.
The staff is amazing, they will try there best to meet all of your needs !
High quality, unique approach with a customised care plan to promote independence and client satisfaction.
Megan is very good care manager.
I really appreciate working for a smaller organization as communication with the team in the office is very important as a support worker in the community.It’s really been great to be a part of this... company who are a caring team which the clients benefit from as well as the front line workers.read more
We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more
I really like working at Homecare Assistance the Office Team are very helpful and they give me plenty of work.

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We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader