Home Care Assistance

I Have a Home Care Package

Now that you have your Home Care Package subsidy, you have choice and flexibility in the way it is used to provide appropriate care and support. Because each individual has different needs and wants, the way in which a Home Care Package subsidy is spent will vary greatly from person to person.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Using your home care package

At Home Care Assistance we are on hand to help guide you through the process of allocating your Home Care Package subsidy to ensure your health, home and wellbeing needs are met, enabling you to live safely and independently at home.

There really is no ‘right’ way to allocate your subsidy, and it’s essential that your care program is custom-made to help you achieve your goals.

You can use your package to access services such as

  • Cleaning, laundry, and meal preparation
  • Garden and home maintenance
  • Transport to appointments or shopping
  • Showering and dressing
  • Access to allied health services such as physiotherapy, massage and podiatry
  • Referrals to other services in the community like exercise groups, hydrotherapy and day programs

Choosing a home care provider

Some things to consider when choosing a Home Care Provider are:

  • Are they a government approved provider of Home Care packages?
  • Are carers employed by the company directly?
  • What training do home care staff receive?
  • What are the package management/administration fees?
  • Do they charge an exit fee?
  • Can you contact someone 24 hours 7 days a week if there is a problem or concern with care?

If you would like to speak to a member of our friendly team for some expert advice or to organise an obligation free in-home consultation, please find your local team here.

Management/Administration fees

Part of your subsidy will go towards a management fee. Home Care Assistance charges a very low package management fee which means you use the majority of your subsidy for direct care needs. To learn more, contact your local team by clicking here.

Is there a time limit?

In receiving your Home Care Package, you have been allocated a referral code. You have 56 days to choose a Home Care Provider using that referral code.

Speak to the highly experienced team at Home Care Assistance today to support you through this process.

Let us help you

Home Care Assistance SE Melbourne can help. Call Our Team today for your complimentary in-home assessment.

Contact Our Local Team

DEDICATED TO AGEING WELL
Best Home Care Agency in South East Melbourne!Friendly ,Reliable, trusting in looking after your loved one.
Thanks to the team at Home Care Assistance Melbourne team for taking such care and compassion. The team genuinely cares and are there to support our family. Thank you.
High quality, unique approach with a customised care plan to promote independence and client satisfaction.
We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more

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