Skip to main content
home care assistance

Top 10 questions to ask when Navigating the Options: Choosing the Right Home Care Services for Your Loved One.

Navigating the options to choose the right home care services for a loved one can be an intimidating task.

It is important to consider all of your available options and understand what each Home Care Package provider offers in order to make an informed decision.

There are several factors that should be taken into consideration when selecting home care services, such as the level of care needed, qualifications of caregivers, affordability and compatibility with specific requirements or conditions.

The first factor is determining the level of assistance required by your loved one; this will help you choose the home care service that best suits their needs.

Providers like Home Care Assistance SE Melbourne provide personal assistance and help with domestic tasks and can coordinate nursing support for providing higher levels of medical attention including wound dressing changes or administering medications under supervision from a registered nurse (RN).

It is also important to research potential agencies’ credentials before making a choice.                                                                             

A nurse talking to an elderly woman in an wheelchair.

Another key point when selecting appropriate home care services includes finding out if they offer affordable rates and details about their Package and Care Management charges not just the hourly rate of the support provided.

And it’s always helpful to ask if they charge additional when organising support from external providers like gardeners, cleaners or organising equipment.

When choosing a Home Care Service provider, it is beneficial if their staff are trained in specialized knowledge such as supporting dementia patients, Parkinson’s disease etc.

By taking into account all these factors’ families can ensure that their elderly relative receives quality personalized service suited towards his/her unique situation.

And you may want to ask if the Home Care Services provider offers

  • Transportation to medical appointments, or activities like going to the park or movies, providing companionship
  • Assistance with showering and dressing
  • Meal preparation and grocery shopping
  • Light housekeeping, Helping with laundry
  • Medication reminders
  • Feeding and walking pets
  • respite care if you or a family member need a break

Ultimately choosing the right kind of homecare service requires careful research and comparison along with considering all available options–including the level of care needed, qualifications of caregivers, affordability and compatibility with specific requirements or conditions – in order to provide an optimal environment for loved ones enjoying the best quality of life in the comfort of their own homes.

Caregiver, carer hand holding elder hand in hospice care.\

Asking the right questions will help you choose the best provider and provide you with the peace of mind you need when the time comes to choose a home care provider.

  1. Are they a Government Approved provider of Home Care Packages?
  2. Are caregivers employed by the company directly? What training does home care staff receive?
  3. What is the hourly cost for care? Is there a minimum hourly requirement?
  4. How does the company match a potential caregiver for your family member?
  5. Can you contact someone 24 hours 7 days a week, if there is a problem or concern with care?
  6. How are caregiver absences and/or replacements handled?
  7. How much in-advance notice is required to change caregivers or adjust hours?
  8. Are references available from other clients?
  9. Does the agency have the staffing to provide 24-hour care or live-in care if necessary?
  10. Does the company perform regular client satisfaction interviews and caregiver evaluations?

If you’re navigating the system and considering options for choosing the best Home Care Package provider for yourself or a loved one feel free to talk to Home Care Assistance SE Melbourne on (03)9005 1159.

Let us help you

Home Care Assistance SE Melbourne can help. Call Our Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

Contact Our Local Team

DEDICATED TO AGEING WELL
I am very satisfied with the carers who take care of my wife. They are not only experienced but very compassionate and understanding of my wife’s needs. They are always positive and easy to deal... with. I would have no problems recommending the company to other potential clients.read more
High quality, unique approach with a customised care plan to promote independence and client satisfaction.
Great place to work, very supportive and understanding.
The staff is amazing, they will try there best to meet all of your needs !
Megan is very good care manager.
Recently I had a situation where due to a family crisis, I needed respite assistance for a couple of days. Home Care Assistance provided a quick response to my query and were able to get a... person for me in time for me to go to my brother's funeral in another state. The person who stayed and looked after my father was very caring, compassionate and reliable. I was extremely happy with the service provided.read more
I really appreciate working for a smaller organization as communication with the team in the office is very important as a support worker in the community.It’s really been great to be a part of this... company who are a caring team which the clients benefit from as well as the front line workers.read more
We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more
A positive experience of co-ordinated care and provision of support services to meet my high care level of needs.
Highly recommend.
I really like working at Homecare Assistance the Office Team are very helpful and they give me plenty of work.

Industry Leader

We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader